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You
Why did gross margin dip in September?
Assistant

Gross margin for September was 78.4%, down from 80.1%.

  • Hosting rose $14,000 with the new EU region.
  • Support headcount was flat, so the drop is all infrastructure.
You
Is the EU region cost going to stay that high?
Assistant

The EU region adds $14,000 a month in hosting and runs at about 30% utilization today. Utilization should reach 60% in Q1, which brings margin back to roughly 79.5%.

You
Give me a bridge from 80.1% to 78.4%.
Assistant

Margin bridge:

ItemImpact
August margin80.1%
EU region hosting-1.5 pts
Other-0.2 pts
September margin78.4%