Version 1.0 · 21 August 2026
This Cookie Notice explains how FactorAI (Company, we, us, or our) uses cookies and similar technologies in connection with the website located at factorai.ai and any other website that we own or control and which posts or links to this Cookie Notice (collectively, the Sites), and our applications (the App).
1. What are cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies serve different purposes, like helping us understand how a site is being used, letting you navigate between pages efficiently, remembering your preferences, and generally improving your browsing experience.
Our Sites may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer or mobile device until you delete them).
We use two broad categories of cookies: (1) first-party cookies, served directly by us to your computer or mobile device, which we use to recognize your computer or mobile device when it revisits our Sites; and (2) third-party cookies, which are served by service providers or business partners on our Sites, and can be used by these parties to recognize your computer or mobile device when it visits other websites. Third-party cookies can be used for a variety of purposes, including site analytics, advertising, and social media features.
2. What types of cookies and similar tracking technologies do we use?
On the Sites and App, we use cookies and other tracking technologies in the following categories described in the table below.
| Type | Description | Who serves the cookies | How to control them |
|---|---|---|---|
| Essential | These cookies are necessary to allow the technical operation of our services. They enable you to move around a website, stay signed in, keep a session secure, and use its features. | FactorAI (first-party authentication and session cookies) | These cookies are required and cannot be disabled through the Service. You may block them in your browser, which may prevent the Service from working properly. |
| Functionality / performance | Enhance the performance and functionality of our services, such as remembering theme preference and last-used workspace. | FactorAI (first-party) | Browser settings. Disabling these cookies may reset preferences each visit. |
| Analytics | These cookies help us understand how our services are performing and being used. They may work with web beacons included in emails we send to track which emails are opened and which links are clicked by recipients. | PostHog (https://posthog.com/privacy) | Browser settings and any opt-out controls offered by PostHog. |
| Advertising | These cookies may be used by advertising companies to collect information about how you use our Sites and other websites over time, to show you ads they believe will be relevant to you, and to measure how the ads perform. | Advertising partners as engaged from time to time | Browser settings and the industry opt-outs listed below. |
| Social / account linking | These cookies may allow you to log into the Sites or App through a third-party account or share content through third-party providers. They may also be used for advertising purposes. | Identity and social providers you choose to connect | Browser settings and the settings of the relevant third-party account. |
| Payments | Cookies used to complete checkout and reduce payment fraud when you purchase a plan. | Stripe (https://stripe.com/privacy) | Required to complete a purchase. See Stripe's privacy policy for its controls. |
3. Other technologies
In addition to cookies, our Sites may use other technologies to collect information automatically.
Browser web storage. We may use browser web storage (including via HTML5), also known as locally stored objects (LSOs), for similar purposes as cookies. Browser web storage enables the storage of a larger amount of data than cookies. Your web browser may provide functionality to clear your browser web storage.
Web beacons. We may also use web beacons (also known as pixel tags and clear GIFs) on our Sites and in our HTML-formatted emails to track the actions of users on our Sites and interactions with our emails. Unlike cookies, which are stored on the hard drive of your computer or mobile device by a website, pixel tags are embedded invisibly on webpages or within HTML-formatted emails. Pixel tags are used to demonstrate that a webpage was accessed or that certain content was viewed, typically to measure the success of our marketing campaigns or engagement with our emails and to compile statistics about usage of the Sites.
Mobile application software development kits (SDKs). We may use third-party SDKs in our applications. An SDK is third-party computer code that may be used for a variety of purposes, including providing us with analytics regarding the use of our applications, to integrate with social media, add features or functionality, or to facilitate online advertising. SDKs may enable third parties to collect information directly via our App.
Session analytics. We may use products and services provided by PostHog that record or analyze users' interactions with the Service to help us diagnose usability problems and identify areas for improvement. You can learn more about PostHog at https://posthog.com/privacy.
We do not use Adobe Flash Local Shared Objects on the Sites.
4. Your choices
Your options for controlling what information cookies and similar technologies collect about you include:
Blocking cookies in your browser. Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. Please note that if you set your browser to disable cookies, the Sites may not work properly. For more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit https://www.allaboutcookies.org. If you do not accept our cookies, you may experience some inconvenience in your use of our Sites. For example, we may not be able to recognize your computer or mobile device and you may need to log in every time you visit our Sites.
Blocking images / clear GIFs. Most browsers and devices allow you to configure your device to prevent images from loading. To do this, follow the instructions in your particular browser or device settings.
Third-party opt-out option. You can opt out of interest-based advertising through some of the third parties listed in the chart above by using the corresponding third-party opt-out tool provided in the chart.
Industry association opt-outs. You may opt out of receiving interest-based advertising on websites through members of the Network Advertising Initiative by visiting https://optout.networkadvertising.org or the Digital Advertising Alliance by visiting https://optout.aboutads.info. You may opt out of receiving targeted advertising in mobile apps through participating members of the Digital Advertising Alliance by installing the AppChoices mobile app, available at https://youradchoices.com/appchoices. Please note that we also may work with companies that offer their own opt-out mechanisms and may not participate in the opt-out mechanisms linked above.
Blocking advertising ID use in your mobile settings. Your mobile device settings may provide functionality to limit use of the advertising ID associated with your mobile device for interest-based advertising purposes.
If you choose to opt out of targeted advertisements, you will still see advertisements online, but they may not be relevant to you. Even if you do choose to opt out, not all companies that serve online behavioral advertising are included in this list, and so you may still receive some cookies and tailored advertisements from companies that are not listed. You will need to apply these opt-out settings on each device and browser from which you wish to limit the use of your information for interest-based advertising purposes.
For more information about how we collect, use, and share your information, see our Privacy Policy.
5. Changes
Information about the cookies we use may be updated from time to time, so please check back on a regular basis for any changes. This Cookie Notice is Version 1.0, last modified 21 August 2026.
6. Questions
If you have any questions about this Cookie Notice, please contact us through the contact form at /contact.