Duplicate invoice checkDuplicate invoice check
You
Is INV-2221 from Globex Supplies a duplicate of something we already paid?
Assistant
I found the duplicate. INV-2221 from Globex Supplies ($7,925.00) has the same amount, PO, and line items as INV-2190 paid on Sep 18.
- INV-2190 was paid by ACH on Sep 18 (trace 0918-4471).
- INV-2221 arrived Oct 5 with a new number but the same PO-1204.
- I put INV-2221 on hold and drafted a note to the vendor asking them to void it.
You
Did the Sep 18 payment actually clear?
Assistant
Yes. The ACH for INV-2190 settled on Sep 19, trace 0918-4471, from the operating account. Globex has not issued a credit memo, so INV-2221 is still open on their side.
You
Draft the note to their AR contact.
Assistant
Draft to Globex:
Subject: Duplicate invoice INV-2221 (PO-1204)
Hi Tomas,
INV-2221 for $7,925.00 duplicates INV-2190, which we paid by ACH on Sep 18 (trace 0918-4471). Please void INV-2221 and confirm by reply so we can close it on our side.
Thanks, Accounts Payable
You
Send it.
Assistant
Sent to and copied to AP. The invoice stays on hold in the meantime, so the Oct 27 run will skip it.